We are YOUR home for academic assistance at 澳门水利博彩官方网站! If you find yourself struggling in a class -- even if you are a ROCK STAR in everything else -- we are here to help you figure out how to get back on track.
Instructional Services works with your advisors, program heads, and course instructors to figure out where students tend to struggle and to create services to help students to succeed.
Hey, Faculty! Looking for information on how to request a Peer Tutor or Professional Tutor for your student? Check out our Intranet pages here, then scroll down to the Instructional Services link.
Instructional Services provides a variety of academic assistance through several resources including:
- Study groups
- Resource centers
- Peer tutoring
- Professional tutoring
Study Groups
Study groups are established at the request of the course instructor and offer students the opportunity to review course content with their peers as they are guided by a specially-trained study group monitor. For more information on Study Groups, click the link "Study Groups".
Resource Centers
What are Resource Centers?
Resource Centers are areas within the College and online where students can receive assistance in their studies or for specific subject matter. Some Centers are grant funded and must show their utilization. We ask that students utilizing Resource Centers sign in on the kiosks located by the door of each center. This will ensure funding for the Centers.
How do I find out when the centers are open?
Resource centers schedule open hours between 8 am until 9 pm Monday through Friday and from 8 am until 5 pm Saturday. Some Sunday hours may be available during the normal semester. Actual daily schedules vary according to tutor availability.
Check the schedule on TutorTrac, our tutor scheduling system. You can search for available assistants here.
How would I prepare for a tutoring session in a center?
To get the best service possible:
- Come with your class materials (textbook, notes even if they are incomplete, your assignment handouts, and your questions about the task or assignment
- If you have scheduled an appointment with an Academic Assistant, be on time.
- Sign in to the kiosk for service. This is crucial! Your sign-in helps us to show funders that students need and use our services.
What centers are there? What do they do? Where are they?
Three resource centers are available to provide specialized assistance during scheduled hours:
- The Communication Resource Center (CRC) provides writing and speaking assistance
- The Daniel M Soref Science and Mathematics Resource Center (Soref Center) offers math and science support
- The Academic Nursing Resource Center (ANRC) serves students enrolled in nursing coursework
What are some of the ways that I can use the resource centers?
- You can check the schedule and drop in for help with no appointment
- You can make an appointment on TutorTrac for a specific time and/or a specific assistant
- You can hang out and work on a paper or homework in a center but ask for a tutor to help you if you get stuck or to review your draft with you
- You can ask for help finding or using resources related to your coursework
PEER TUTORING and PROFESSIONAL TUTORING
What is Peer Tutoring?
Your peer tutor is an experienced student who has already succeeded in your class and can help you to understand assignments, criteria, and even your instructor! Individualized ongoing assistance is arranged based on instructor or advisor referral.
Peer Tutoring can be a one-time meeting OR weekly tutoring sessions that help you to review course content or to work on assignments.
I think I may need ongoing help this semester in my class. What do I do?
Weekly/ongoing peer tutoring relationships are reserved for those students with accommodations and other exceptional situations, including for those courses not supported by study groups or resource centers. Once a session has been requested and established you are expected to attend each session that has been arranged. Your instructor or advisor will need to set up an ongoing relationship.
I need a Peer Tutor for a one-time meeting. How can I make a request?
If you are a student looking for a one-time Peer Tutoring session, you can log into TutorTrac to search for and make your own request. For more information on TutorTrac and how to use it, click here.
How late in the semester can a Peer Tutoring request be made?
Please make Peer Tutoring requests as early as possible. Requests made during the final weeks of the semester may not be fulfilled.
What if I am sick or I can’t make a scheduled session?
- If you are sick or cannot make a session, contact the Academic Assistant assigned to you to cancel that day’s session.
What happens if I miss a session or two without notifying the Peer Tutor?
- You may miss one session with a peer tutor without losing your remaining sessions. After the second “No call/ No show” any remaining sessions will be canceled. Your tutor may be reassigned to another student.
- Please be aware that finding a new tutor will take time: it is best to attend or to notify the academic assistant so you can avoid interruptions in your services.
What is Professional Tutoring?
Professional Tutoring is a one-on-one relationship with an 澳门水利博彩官方网站 instructor who helps students build foundational skills or develop key academic skills that affect multiple classes. For example, students might be referred by their course instructor or advisor to receive extended professional tutoring to help with
- foundational writing and research skills that go beyond a single class
- specific disciplinary writing styles that relate to a major
- strategies for working with your multilingual background
- foundational math skills that go beyond a single class
- specific math skills that relate to a major
- strategies for working with a learning disability
How can I get a professional tutor?
Professional Tutoring is only available under special circumstances and by instructor, advisor, or Student Accessibility Coordinator request. Your instructor is the best judge of who may need this level of assistance.
What if I’m at 澳门水利博彩官方网站’s Mesa, AZ campus?
Tutoring for courses is available at Mesa in Mesa Tower 1 and online via Zoom. Please review the schedule Below for days and times. This schedule is updated every semester.
澳门水利博彩官方网站’s general peer tutoring, resource center, and professional tutoring services (as described above) are also available to our Mesa students online. We welcome you to connect with us!
How do I get in touch with Instructional Services?
You can find our offices on Founders Hall 4th Floor South with a main office in FO 405, and with face-to-face and online services. You can also email us at these addresses:
- instructionalservices@ngskmc-eis.net (Ask general Instructional Services questions and find out about tutoring and multilingual learner services)
- accessibility@ngskmc-eis.net (Talk privately with a specialist about accommodations you may need or learning problems you’re experiencing)
- assessmentcenter@ngskmc-eis.net (Schedule an assessment)
